Enap catalog › Results of search for 'Provider:Makron Books do Brasil,'

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	1.	Qualidade em servicos : o atendimento ao cliente como fator de vantagem competitiva by DENTON, D. Keith. Material type: Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Makron Books do Brasil, 1990Title translated: Quality service.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16D415q] (3). Place hold Add to cart (remove)
	2.	Criatividade & marketing by DUAILIBI, Roberto \| SIMONSEN JR., Harry. Material type: Book; Literary form: Not fiction ; Audience: General; Publisher: São Paulo : Makron Books do Brasil, 1990Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.01.4D812c] (1). Place hold Add to cart (remove)
	3.	Controle da qualidade : Componentes básicos da função qualidade by . Material type: Book; Literary form: Not fiction ; Audience: General; Publisher: São Paulo : Makron Books do Brasil, 1991Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.16C7648c] (2). Place hold Add to cart (remove)
	4.	Novos gerentes : assumindo uma nova identidade by HILL, Linda A. Material type: Book; Literary form: Not fiction ; Audience: General; Publisher: Sao Paulo : Makron Books do Brasil, 1993Title translated: Becoming a manager: mastery of a new identity.Availability: Items available for loan: Biblioteca Graciliano Ramos [Call number: 2.08H6468n] (1). Place hold Add to cart (remove)